Privacy policy

You can browse the Copalana platform without creating an account.

We collect personal data directly from you when you:

• create an account
• register for volunteering activities
• make a donation
• create or support a campaign
• interact with the platform

Depending on how you use the platform, we may collect:

• Name
• Email address
• Account details
• Participation in activities
• Communication and feedback
• Donation-related information (e.g. name, address, transaction details)

We only collect data that is necessary to provide the platform.

We use your personal data to:

• give you access to the platform
• manage your participation in volunteering activities
• connect you with nonprofit organizations
• process donations
• communicate with you (e.g. confirmations, updates)
• improve the platform

We may share your personal data only where necessary:

• Nonprofit organizations → to organize and manage activities you join (typically your name, and relevant participation details)
• Payment and service providers → to operate the platform (e.g. hosting, email, payments)
• Authorities → where required by law

👉 We do not sell or rent your personal data to third parties.

If you access Copalana through your employer or organization:

• Your organization may promote access to the platform
• Depending on the setup:
• Copalana may manage your data directly, or
• your organization may manage how your data is used

For questions about your data in this context, you may contact your organization.

Your personal data is stored and processed primarily in:

• Switzerland
• the European Union (e.g. AWS Frankfurt)

We do not transfer personal data outside these regions unless appropriate safeguards are in place.

We retain your personal data:

• as long as your account is active
• or as required for legal or operational purposes

You may request deletion of your account at any time.

You have the right to:

• access your personal data
• correct inaccurate data
• request deletion
• withdraw your consent

To exercise your rights, contact us at:📧 copa.team@copalana.org

We use cookies to:

• improve user experience
• understand how the platform is used

Cookies do not track your browsing activity outside Copalana.

You can manage cookie settings through your browser.

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

For any questions about this Privacy Policy or your data: 📧 copa.team@copalana.org